Founding Beta · Cohort 01
Beta Purchase Terms
These terms cover your reservation in the Glint Founding Beta. They’re written to be read, not skimmed past. If anything is unclear, write to us at founders@feelglint.com
Who you’re dealing with
The Founding Beta is run by Feelglint (“Glint”, “we”, “us”), a small founding team. You can reach the founders directly at founders@feelglint.com
What you’re reserving
A place in Cohort 01 of the Glint Founding Beta: a six-week recovery program for runners and athletes. It includes:
- The Glint device, yours to keep
- Access to the Glint app for the program
- A guided first session, check-ins with us, and reviews of your data at weeks 3 and 6
Cohort 01 has 25 places. The beta is for people in India only, and we deliver only to Indian addresses
Glint is a beta product. Parts of the device, the app and the program may change as we learn, and we’ll tell you about any change that affects you
Price and payment
- The total price is ₹14,999, including taxes and shipping
- You pay a ₹2,499 deposit now to reserve your device. Payments are handled by Razorpay
- The remaining ₹12,500 is paid on delivery, before your guided first session. Until it’s paid, the device isn’t handed over and your app access isn’t activated
- There’s no subscription and nothing is charged automatically
Delivery
Your device is estimated to arrive 20–30 days after your payment is confirmed. If the timeline changes, we’ll tell you the revised window and you can cancel for a full refund
Health review
When you reserve, you answer a few short health questions. If an answer needs a closer look, you can still reserve: we’ll talk it through with you and review suitability before we ship
If we decide the beta isn’t suitable for you, we refund your full ₹2,499 deposit. Paying doesn’t confirm medical suitability
Glint is a wellness device. It’s not a medical device and isn’t intended to diagnose, treat, cure or prevent any disease. If a session feels uncomfortable, stop, take the ear attachment off and tell us. Never push through discomfort or pain
Cancellations and refunds
Your ₹2,499 deposit is non-refundable if you change your mind, including before dispatch. You get your money back in these cases:
- If our health review finds the beta isn’t suitable for you, we refund your full ₹2,499 deposit. This is never treated as a change of mind
- If we can’t fulfil your reservation, we refund everything you’ve paid
- If delivery takes longer than estimated, you can cancel for a full refund
Refunds are made to your original payment method within 7 working days of our confirming them
The device and hardware support
- You keep the device after the six weeks, with no extra fee for the device or the beta program
- If it arrives faulty, tell us within seven days and we’ll arrange pickup and a replacement or refund. This window is for arrival faults only: it isn’t a deadline to show recovery benefits and doesn’t end hardware support during the beta
- During the six weeks, support and replacement are covered, and we’ll adjust your participation dates for any time lost
Results
Everyone responds differently, and recovery benefits are not guaranteed. We can’t refund a working device for lack of benefit alone, but hardware faults stay covered. Either way, we’ll go through your data with you at weeks 3 and 6
Your part
- Do two preset 20-minute sessions a day for six weeks, and wear your wearable to bed every night
- Don’t use Glint while wearing jewellery in the cymba conchae of your ear
- Follow the safety instructions that come with the device, and tell us about anything that doesn’t feel right
Changes to these terms
We may update these terms as the beta develops. The version you accepted when you reserved applies to your reservation, and we’ll tell you about any change that affects it
Questions
Write to us at founders@feelglint.com. We read every message